❖ AI Engineer ❖

§ Building AI agents and intelligent automations that save time, reduce costs, and scale operations. Helping businesses automate operations with AI.

❖ About ❖

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I'm Andrea Shevchuk, an AI Automation Engineer who builds intelligent systems that think, respond, and act — not just workflows that run.

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My focus is designing AI agents and automations that replace repetitive manual work with something faster, smarter, and always-on: from AI-powered chat agents that understand context and make decisions, to end-to-end pipelines that process, analyze, and act on data without human intervention.

I work at the intersection of AI and automation infrastructure — connecting language models to real business tools like CRMs, spreadsheets, messaging platforms, and voice data, so companies don't just automate tasks, they scale intelligence.

❖ Key Expertise ❖

§ AI Agents & Workflow Automation: designing and building intelligent AI agents that automate multi-step workflows, make real-time decisions, and reduce manual intervention across support, sales, and operations.

§ Lead Processing & CRM Automation: building automated lead-processing pipelines, integrating CRM systems (Zoho) with communication channels, and ensuring fast, consistent first contact with clients regardless of team availability.

§ Voice & Conversational AI: developing voice-based AI solutions that conduct natural phone conversations, qualify prospects, and log structured outcomes directly into business systems.

§ Customer Support Automation: automating ticket classification, prioritization, and SLA-based escalation so critical customer requests are never missed.

§ Business Process Automation: auditing manual processes, identifying bottlenecks, and designing automated systems using n8n to cut processing time and eliminate repetitive manual work.

❖ Tools I build with ❖

n8n

Google Workspace

Wix

OpenAI API

Zoho CRM

Telegram Bot API

AssemblyAI

Klaviyo

Make

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If it can be automated with AI, I'll build it — clean, reliable, and production-ready.

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❖ Skills ❖

Tools I use to design, build, and ship AI automations.